Refund & Cancellation Policy

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DY Enterprises (Brand Name: Holidays & Travels) – Refund & Cancellation Policy Last Updated: September 17, 2025

1. Cancellation by Customer If you wish to cancel a booking, please inform us via email or phone. Refund eligibility depends on how far in advance the cancellation is made:

Time Before Travel Date: 

- 30+ days: 90% refund (minus transaction fees)

- 15–29 days: 50% refund 

- Less than 15 days: -No refund unless stated in package terms 

Important Notes: - All refunds are subject to deduction of processing fees and non-refundable charges. - Non-refundable items include visa fees, special offers, and services with strict supplier policies.

 2. Cancellation by Holidays & Travels / DY Enterprises If a booking must be canceled by us due to operational or supplier-related reasons: - We will either provide an alternate service of equal value, or - Issue a full refund for the canceled portion of the booking. 

3. No Refund Scenarios Refunds will NOT be provided for: - Visa rejections or delays in obtaining necessary travel documents. - Failure to meet health, vaccination, or immigration requirements. No-shows or failure to utilize booked services. - Airline tickets marked non-refundable. 

4. Refund Process & Timelines - Refund initiation: within 15 business days of approval. - Final credit to account: 15–30 business days, depending on your bank’s processing time. - Refunds will be credited only to the original payment method used at the time of booking. 

For refund requests, please email founder@holidaysandtravels.com with booking details